Kahoot 2017

Students diagnosed with ADHD / LD:

Must provide documentation before an appointment.
Must schedule with an ADHD/LD Specialist.
Can schedule with any Academic Coach
b and c

The Learning Center provides accommodations to students diagnosed with ADHD/ LD.

True
False

Students suspecting undiagnosed ADHD/LD can schedule a screening appointment:

With any Academic Coach
With staff from CAPS and ARS
Only with an ADHD/LD Specialist
b and c

The ADHD/LD specialists can only meet with students who are diagnosed or suspect they have ADHD/LD.

True
False

Which of the following groups have priority registration for English language mini-courses?

Undergraduates
Graduate students
Postdocs
Visiting scholars

Which English language program welcomes spouses and community members?

Writing groups
Speaking groups
Mini-courses
Workshops

What is the new title of the former ESL Specialists?

English Language Specialists
English Language Support Specialists
International Student Support Specialists
Global Language Ambassadors

Which of the following is not true of disciplinary or interdisciplinary writing groups?

Writers take turns sharing drafts each week
Facilitators prepare short lessons on issues in the writing
Group mates ask questions and share comments
Responses can be content related or language related

Can the WC help students with grammar?

No—coaching is for larger issues like argument and organization.
Coaches can answer questions but not point out errors
Coaches can help students find and fix grammatical errors
Coaches can fix errors but may not get to many in 45 min.

Should students try to find a coach from the discipline they are writing about?

No—all of the coaches have the same training.
Yes, but we can’t promise such a person will be available.
It depends—is the student a grad or an undergrad?
If the student wants that, Vicki will help arrange it.

Can the WC help with papers not written in English?

It depends on whether the coach speaks that language.
English language specialists, but not coaches, can help.
No, the WC can’t help with these papers.
Can help with ideas, etc. but can’t read the paper.

When a student gets WC feedback online, what does that look like?

A letter to the student
Track Changes
Comments in the margin of the paper
A live chat session

How does the WC help with citation issues?

They verify that the student has not plagiarized
They check the correctness of citation formatting
They help students understand rules and practices
They refer the student to library tutorials but can’t help directly

An undergrad asks whether WC coaches can proofread his history paper. What do you say?

No, they don’t do that.
Yes, but they can’t look at more than 10 pages.
Yes, they can talk with you about how to proofread your paper.
No, but they have a list of editors for hire.

Undergraduate students can have two scheduled appointments per unit, per week

Yes, absolutely
Yes, but be mindful of them becoming dependent
It depends on whether the student has special permission
It depends on who they are meeting with

Find the false statement. Grad students…

Can use our services regardless of what they are studying
Cannot participate in some programs and events
Cannot have more than one appointment per week
Must schedule their appointments on the same day

Someone asks “How long is a coaching appointment?” You say:

45 minutes
50 minutes
An hour
It really depends on the student’s needs

Someone says “Do you have walk in hours for coaching?” You say:

No, we don’t have walk-in hours
Yes, walk in any time!
You might be able to walk in, but it’s best to have an appointment
If a coach is free when you walk in, they’ll see you

A student says he can’t make an appointment. How can you help?

Pull up the FAQ and help him figure out what’s up
Ask the person working at the front desk to look into it
Give name, onyen, and email address to Vicki/Marc
Assure him we will make sure he can get an appointment

A grad student had a writing coaching session yesterday. Can she get online coaching this week?

No—grad students cannot use the Online Writing Coach
No—she already used her session allotment for the week
Yes—online sessions don’t count
Depends on coach availability

Which of the following is not a workshop we offer?

Organizing Your Life
Time Management
The Power of Habits
Preparing for Tests

Which workshop do we offer the most frequently?

Tame Your Technology
Study Smarter, Not Harder
Speed Reading
Time Management

This workshop, due to low demand last year, will not be offered in the fall:

Reading Journal Articles
Preparing for Tests
Use Thanksgiving Break to Your Advantage
Motivation

True or False: Students can borrow test prep books from our library to study for the GRE, GMAT, LSAT, or MCAT.

False

What’s new about Princeton Review test prep offerings this year?

Students’ families can also get SAT/AcT prep.
In addition to the in-person courses and “Live Online” options, students can take a self-paced course.
They’re all a little more expensive.
All of the above.

In addition to the Test Prep Course discount, students can:

Have a one-one-one consult with a Princeton Review staff
Take a free practice test online
Go to a free “strategy session” by test
B & C only
All of the Above

How long has the WC and LC been around?

5 years
over 30 years
depends on who you ask
all of the above

To make an out of office/vacation request, you:

email Kim
email your supervisor
mention it during a meeting
post it on Basecamp

How many staff members do we have in WC/LC?

12
15
14
13

How many Ph.Ds do we have in our group?

6
4
9
7

How many students did we serve last year?

3000 students 15,000 times
5000 students 15,000 times
5000 students 18,000 times
4000 students 18,000 times

How many major programs do we have in the WC/LC?

4
7
8
depends on how you count

What percent of the undergraduate student body uses WCLC?

About 20%
About 22%
About 23%
About 25%

What are the grade requirements for becoming a peer tutor?

GPA of 2.8; As and Bs in courses tutored
GPA of 3.0; As and Bs in courses tutored
GPA of 3.0; As in courses tutored
GPA of 3.0 in major; As in courses tutored

How many courses does the tutoring program support each semester?

80-100
100-120
120-140
140-160

In Spring 2017, which course did students seek tutoring for most frequently?

CHEM 101
CHEM 102
MATH 231
SPAN 203

If there are other students waiting, how long do one-on-one drop-in tutoring sessions last?

20 minutes
30 minutes
40 minutes
45 minutes

Which programs/event do you not need to collect attendance via the WCLC sign-in sheet?

workshop requested by another organization
workshop created by WCLC
a brief class visit to say “come visit us”
a coaching group

You have a completed sign-in sheet from yesterday You…

give it to Charlotte
give it to Marc
give it to Vicki or Bob give it to Marc
file it in your office

The Writing & Learning Center served this many unique students last year

5,000
4,500
4,000
3,500

What percentage of undergraduates utilized the Writing & Learning Center last year?

26%
23%
20%
18%

What do we do in Math Plus?

Talk about study strategies for math
Go over concepts that students submit questions about
Review problem-solving techniques
All of the above

How do you sign up for Math Plus?

Sign up online for each session you want to come
Email Jackie to let her know your coming
Register once online and then come as much as you want
Just show up

What is “Carolina Women in STEM”?

A student-run STEM organization that the LC supports
A seminar series focused on learning about the growth mindset geared towards undergrad STEM women
An outreach program to get women to come to our STEM learning groups
None of the above

Which of the following does an academic coach NOT DO when facilitating a conversation:

Ask open-ended questions
Facilitate the creation of an action plan
Set the agenda for the session
Acknowledge student’s progress

Since 2015, the coaching team has delivered X CATs to about Y faculty / staff from about Z departments:

16, 200, 60
12, 175, 40
10, 155, 35
13, 180, 45

In 2016-2017, GLCs accounted for what percentage of all Learning Center coaching appointments?

25%
30%
15%
40%

Besides coaching, GLCs contribute to the LC in other ways. Which of the following do GLCs NOT do:

Co-facilitate STEM groups
Lead workshops
Update the website
Consult with students about pursuing an ADHD/LD evaluation

Writing Center Undergraduate Coach 2016 Quiz

What would you do?

1. How many appointments per week can an undergrad make? How many per day?
2. A DTH reporter comes by looking for a quote. She’s really hoping to talk to somebody; her story is due tonight. She wants to know why students come to the WC. You are reading a student’s paper and become concerned that there may be plagiarism.
3. A student who really enjoyed working with you asks whether you could work with him outside your WC hours.
4. It’s Monday. You know you have to miss a couple of hours on Friday. You have asked for swaps but not gotten anyway.
5. You feel like you’re really struggling with time management.
6. You get a negative evaluation.
7. You just had an interesting session and want to process with someone.
8. A student is doing something that makes you really, really uncomfortable during a session.
9. A student tells you she is not able to make an appointment; the computer won’t let her.
10. How does the WC work with walk-in students? Are there walk-in hours?
11. A student stops by hoping to print her paper; she does not have an appointment today.
12. You’re worried about your student—he seems super-depressed.
13. You think your student might benefit from meeting with someone at the Learning Center.
14. Your student shows up at 15 minutes after the hour.
15. Your student leaves early.

Learning Center Coaching Training Quiz

Coaching Questions:

Name the 4 Fundamental Coaching Tools
Name the 5 Fundamental Coaching Beliefs
Name the 4 phases of a coaching session
Name 5 of 10 additional coaching skills

STEM Questions:

Describe 2 reasons diagrams are a useful tool when coaching a student around a STEM issue
Name 2 common reasons students cite for struggling in a STEM class

Study Strategy and Time-Management Questions:

Describes the benefits and uses of 2 different study strategies
Name 3 LC time-management tools

Calendar Questions

Describe the different appointment policies between undergrad / grad and professional school students
How many appointments can an undergrad make per week?
How far in advance can a student schedule an appointment?
Under what circumstances do you block your calendar?
Why is it important to refresh the CSSAC calendar frequently?
Name 3 different pieces of data you can find in the CSSAC scheduler

LC Program Questions

What are dates, times and locations of peer tutoring?
What does CSSAC stand for?
Name two study camps offered each semester
Name the 3 STEM coaching groups
What sorts of things happen in a coaching group?

Work Logistics

How can you make up for missing hours?
What does the OATH stand for?
What information is recorded in the Google Doc?